CUSTOMER HELP CENTRE
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Browse by Category
Getting Started
Platform orientation, core philosophy & initial setup
Account & Security
Authentication, login security & profile management
Career Vault
Building, structuring & managing your verified career foundation
Career Vault Readiness
Evaluating how developed your Career Vault is, readiness levels & scan unlocking
Career Opportunity Scan
Broader role exploration, suggestions & application preparation
Role Fit Analysis
Evaluating how your Career Vault experience fits a specific target opportunity
Tailored Resumes
Selecting relevant experience, two-page layout, timing & interruption recovery
Resume Alignment
Understanding finished Resume alignment, realistic improvements & truth ceilings
Editing & Saved Applications
Saved Applications, live Resume editor, restoring original version & status tracking
Cover Letters
Tailored letters, separate allowances, editing wording & PDF access
Plans & Usage
Free access, Key duration, generation allowances, add-ons & upgrades
PDF & Documents
Downloadable document types, A4 PDF formatting, Key expiry & export rules
Privacy & Trust
Data protection, non-training guarantees & account control
Troubleshooting
Actionable 4-part issue resolution & customer support
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